Question 1

Can I place an order or buy products directly on this website?

Accepted Answer

No. This website is an informational product catalogue — there is no shopping cart or online checkout. Leomed Pharma sells through a distributor network; purchases are arranged directly between distributors, retailers, chemists, doctors and customers through their own commercial channels.

Question 2

Do I need to create an account to browse the catalogue?

Accepted Answer

No account is needed to browse products, categories, or use search. The catalogue is open for anyone to view.

Question 3

Why do product pages show an MRP if I can't buy the product here?

Accepted Answer

The MRP and pack size shown are informational — the same figures printed on the pack — so distributors, chemists and doctors can quickly check them. It is not a checkout price.

Question 4

Where can I actually buy Leomed Pharma products?

Accepted Answer

Through our distributor and retail network. Contact us with your location and the product you're looking for, and we'll help point you to a distributor or stockist near you.

Question 5

Do you sell prescription (Rx) medicines?

Accepted Answer

No. Leomed Pharma manufactures and distributes over-the-counter (OTC) medicines, health devices, personal care, and wellness products only. We do not sell or dispense prescription drugs.

Question 6

How do I know a product is genuine?

Accepted Answer

All products are manufactured and distributed through our authorised network, sealed in tamper-evident packaging. If you have any doubt about a product's authenticity, contact us with a photo of the item, packaging, and batch number and we'll verify it for you.

Question 7

Can I get medical advice about a product?

Accepted Answer

Our team can answer questions about a product's composition, uses, and availability, but cannot provide medical advice. Please consult a registered doctor or pharmacist for medical guidance.

Question 8

How can I become a Leomed Pharma distributor or stockist?

Accepted Answer

Reach out via the Contact page with your business details and area of interest, and our team will get in touch to discuss the process.

Question 9

I'm a chemist/doctor — how do I place an order or check the price list?

Accepted Answer

Orders and pricing are handled through your assigned Medical Representative or distributor. If you don't have one yet, contact us and we'll connect you with the right person for your area.

Question 10

I received a damaged, expired, or wrong item from my distributor. What do I do?

Accepted Answer

Contact us with a photo of the item, packaging, and label (including batch number and expiry date), along with your distributor's details, and we'll help resolve it.

Question 11

How do I get in touch with Leomed Pharma?

Accepted Answer

Use the form on our Contact page, email leomedpharma1@gmail.com, or call +91 63986 97503 (Mon–Sat, 10:00 AM – 7:00 PM IST).

Question 12

I've had an adverse reaction to a product. What should I do?

Accepted Answer

Stop using the product immediately and contact our team right away via phone or email on the Contact page. For medical emergencies, contact a doctor or hospital immediately — this is not a substitute for emergency care.

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